Shipping & Return

SHIPPING

Please note that prices may vary when choosing your country of delivery. Prices indicated for delivery outside the euro zone, except for the UK, are exclusive of tax, customs and duty.

If the purchased piece is available, please account for 3-5 working days after placing the order to receive your ZED creation.

If the piece is pre-ordered please expect a delay varying between 4-6 weeks. Please note that each creation is unique and handmade, delay may vary slightly.

 

RETURN

If you wish to return or exchange your ZED creation please e-mail info@zedparis.com including your order number.

You have up to 14 business days, upon the reception of your ZED creation, to contact us in order to proceed to an exchange or return. 

Include all the components of the original package in your return package. Once we received your package, our team will assess the content and send you an email confirming a refund in the following 7 working days. ZED may refuse a return or an exchange if the product shows any signs of use and damage or if the package is incomplete.

 

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